About Us

Sky Vegas is an online casino for players in the United Kingdom. Our lobby brings together slot games, live dealer tables and jackpot titles from established game studios, playable in pounds sterling on desktop or mobile.

Game outcomes come from each supplier's random number generator and are tested before a title reaches our lobby. One account gives you a single balance and one set of limits across every game we list.

These commitments shape how we run the site and how we deal with you as a player.

• Fair play. Results are produced by the game supplier's random number generator and cannot be altered by us.
• Clear terms. Wagering requirements, withdrawal conditions and game contributions are shown in the cashier before you opt in.
• Fast payouts. Approved withdrawals go back to the method you deposited with, within the timescales shown in the cashier.
• Safer gambling. Deposit limits, time-outs and self-exclusion sit in your account settings, not buried in small print.
• 18+ only. Our games are for adults aged 18 or over, and we close any account we find to belong to someone underage.

Account verification

We hold a gaming licence, and verifying account holders is part of what that requires. Before your first withdrawal, and at points afterwards, we ask for documents confirming your identity, your address and your ownership of the payment method on the account. We will tell you in your account or by e-mail if anything further is needed.

Secure payments

Deposits and withdrawals run through the cashier over encrypted connections. Full card details are not stored on our own systems, and we pay out only to a method registered in your own name.

Support around the clock

Our support team is available at any hour. Start a live chat from any page once you are signed in, or write to support@casino-skyvegas.co.uk from the e-mail address on your account. We answer messages in the order they arrive and will say so if a question needs to go to our payments or verification team.

From the safer gambling area of your account you can set deposit, loss and session limits, take a time-out of a set length, or self-exclude for a longer period. Limits take effect as described in your account, and we will not ask you to explain your reasons.

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you block yourself from online gambling sites in one step, rather than operator by operator.